Shaquille O'Neal calls Lakers 'soft' after Game 5 loss to Suns: 'They played with no heart' | CBS Sports Headlines Shaquille O'Neal calls Lakers 'soft' after Game 5 loss to Suns: 'They played with no heart' Shaq didn’t like the effort from the Lakers, who are now one loss from … Continue reading Shaquille O'Neal calls Lakers 'soft' after Game 5 loss to Suns: 'They played with no heart'